Bug #352

Account not found

Added by Shakespeare2000 10 months ago. Updated 10 months ago.

Status:Closed Start date:07/19/2011
Priority:Normal Due date:
Assignee:- % Done:

100%
Category:-
Target version:-

Description

I'm getting regularly, since the installation of Windows 7 (64 bit), a warning that 'my' account or profile was not found (when pulsing).

The warning I receive is (a screenshot is attached):

---------------------------
WhatPulse
---------------------------
Account ô²R¿J¡4'Z    ú¾É¯ƒô²R¿J¡4'Z    ú¾É¯ƒô²R¿J¡4'Z    ú¾É¯ƒô²R¿J¡4'Z    ú¾É¯ƒô²R¿J¡4'Z    ú¾É¯ƒô²R¿J¡4'Z    ú¾É¯ or profile ô²R¿J¡4'Z    ú¾É¯ƒô²R¿J¡4'Z    ú¾É¯ƒô²R¿J¡4'Z    ú¾É¯ƒô²R¿J¡4'Z    ú¾É¯ƒô²R¿J¡4'Z    ú¾É¯ƒô²R¿J¡4'Z    ú¾É¯ not found!
---------------------------
OK   
---------------------------

What's wrong with my WhatPulse installation?

whatpulse-warning.jpg (30.3 kB) Shakespeare2000, 07/19/2011 11:50 am

History

#1
Updated by martijn 10 months ago

  • Status changed from New to Closed
  • % Done changed from 0 to 100

Your datafile has been corrupted (can happen during an unplanned reboot), you need to stop the client, remove the datafile (APPDATA\WhatPulse) and restart the client. You'd need to fill out your details again and you're good to go.

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